Cosentus
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A Multi-Location Urgent Care Group

$600K+ Legacy A/R recovered

Situation

  • Delayed billing had created a severe cash flow crunch and real operational strain. The group relied on paper processes that slowed claim submission, and Workers' Compensation claims were held up further by difficulty obtaining timely claim numbers from carriers.
  • The result was a backlog with a deadline attached. More than $1 million in receivables was aging toward timely filing limits, and every week that passed moved another portion of it closer to permanently uncollectable.

Solution

  • Claim scrubbing: Pre-submission accuracy and compliance checks to reduce denials before they happen.
  • Chart-based coding: Ai-assisted standardization to prevent denials and down-coding.
  • Electronic Workers' Comp submission: Paper filing replaced with electronic submission.
  • Dedicated A/R team: Focused work on rejections, denials, underpayments and network discount reviews.

Results

  • Recovery: more than $600,000 from legacy A/R
  • Aged A/R: reduced from 45% to under 7% over 90 days
  • Days in A/R: averaged under 32
  • Charge lag: held consistently under 72 hours
  • Clean claims: 99.8%, exceeding industry norms

Key Takeaway:

Attacking legacy A/R and claim quality at the same time protects revenue already at the timely filing cliff.

Let's find the revenue you're missing.

Wherever your revenue cycle needs to go, we can help.

  1. STEP 1

    Connect

    Tell us about your organization, your specialty and where revenue is getting stuck.

  2. STEP 2

    Diagnose

    We run a No-Cost Financial MRI on your revenue cycle and show you exactly what it finds.

  3. STEP 3

    Recover

    Together we fix the causes, and the revenue you were missing starts arriving.

Get Your No-Cost Financial MRI

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