Cosentus

A Large IDD and Community Services Provider

$16M Annual revenue, up from $2M

Situation

  • The provider could not reliably reconcile the services it delivered against the services it had been approved to deliver. Low approval rates meant ongoing revenue leakage, irregular billing disrupted invoicing cycles, and inconsistent county invoicing increased payment denials.
  • Then the state introduced a new reporting format, and no off-the-shelf solution existed to meet it. Waiting for a vendor product meant months of reimbursement left at risk.

Solution

  • Automated reporting: Regular reconciliation against county-provided data, returned for validation.
  • Billing rule integration: Custom logic aligned to evolving state Medicaid rules.
  • Automated service import: Service data and billing moved through secure file transfer and a proprietary claims platform.
  • Business intelligence: Real-time dashboards for billing, revenue and forecasting.

Results

  • Revenue: grew from $2M in 2006 to $16M in 2024
  • Approvals: service approval rate lifted above 98%
  • Cash flow: stabilized through faster approvals and fewer errors
  • Planning: full transparency enabled accurate forecasting

Key Takeaway:

Building to a new state reporting standard before vendors catch up turns a compliance burden into a revenue advantage.

Let's find the revenue you're missing.

Wherever your revenue cycle needs to go, we can help.

  1. STEP 1

    Connect

    Tell us about your organization, your specialty and where revenue is getting stuck.

  2. STEP 2

    Diagnose

    We run a No-Cost Financial MRI on your revenue cycle and show you exactly what it finds.

  3. STEP 3

    Recover

    Together we fix the causes, and the revenue you were missing starts arriving.

Get Your No-Cost Financial MRI