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Leadership Team

Alex Gallup

Regional Sales Manager

MANISHA BHALLA

Chief People Officer

Viktor Alvarado

Sr. Vice President of Finance

JR THOMPSON

Sr. VP & Chief Operating Officer

ASHLEY NICHOLSON

Sr. Director of Client Success

ALLEN RANJAN

Chief Revenue Officer

GS BHALLA

Chief Executive Officer

PERLA SETYA

VP RCM AR

ANDREW CLOUGHERTY

Director of Client Services

RAJA INDER BHALLA

Director

ASHWIN PAJPAL

Global Brand Director

WAYNE WERTZ

Sr. Director of HR & Corporate Operations

KANIT WONGYAL

Sr. Director of Operations

Heather Collister

HR Manager

AMAN BHASIN

Senior Vice President & Head of Global Operations (Non-US)

AJAY KUMAR

Chief Operating Officer - RCM

Navneet Kaur

Executive Manager

Our Core Values

Our Core Values speak directly to who we are and what we’re about—with them,
we build universal trust and promise a future of exponential growth.

1

Be Happy

Be Happy

We work hard but have a blast. Positivity is infectious, and while pursuing the goal is always important, it’s equally important to step back and enjoy the journey

2

Be Hungry

Be Hungry

Great things never get done with “good enough”mentalities. We’re not afraid to challenge ideas and always improve. With empowered intention and persistent action, extraordinary things can happen

3

Be Aware

Be Aware

We listen first and respond accordingly. Whether with co-workers or clients, we want to know you for who you really are. We foster integrity and open minds – you ask, and we’ll follow through.

4

Be Focused

Be Focused

We plan our work and work our plan. As master organizers, we are always curious, always learning, always becoming experts

5

Be Grateful

Be Grateful

Gratitude is a verb, not a noun. We show our gratitude and appreciation every day—to our clients and to each other. We are loyal, supportive, and collaborative. We are one team with one journey

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Alexander Gallup

Regional Sales Manager

Alex is all about meeting new people and creating an excellent customer experience. His all-star talents include creativity and dedication to his clients. When he’s not busy with us being an awesome Senior Business Consultant, you can find Alex wake surfing, golfing, hiking, watching sports, and trying out hibachi restaurants!

Manisha Bhalla

Chief People Officer

The Bhalla’s are a family of 7. GS, Manisha, 2 two-legged and 3 four-legged children. As the Executive Director of Cosentus, she loves the entire team and looks forward to seeing everyone every day—and we all look forward to her around-the-office morning greetings and warm, balancing presence! (She’s also GS’s boss!!)

With Cosentus since Day One, she loves giving back to the community, family, and friends without any expectation of a return. In her free time, she loves to read, watch Downton Abbey (her latest obsession!) and take long walks/hikes. Her favorite shows include Bones, Friends, Schitts Creek, and Downton Abbey, of course!

Ashley Nicholson

Sr. Director of Client Success

Ashley thrives in an environment that provides constant challenge, and opportunity for improvement. This is why she is successful in leading the Medical Revenue Cycle management team as the Director of Client Relations. Ashley started in the Revenue Cycle Management field over 14 years ago, and her focus on ensuring the client is at the center of every decision has made her incredibly valuable to our Cosentus team and to our clients.

When Ashley is not improving a process, or providing exceptional experiences to our clients, you will find her with her family in Salt Lake City. With her husband of 18 years and their beautiful daughter, they love to spend time together whether it is a quick trip to the mountains or a grand adventure to Hawaii.

Allen Ranjan

Chief Revenue Officer

Allen has spent years absorbing any and all information he can in all aspects of revenue cycle management. We have coined him “The Encyclopedia”. Allen is not only a whiz at the operation and relational portion of our business, as our Senior Vice President he has also mastered business development and analytics to become the full package.

Allen has been with Cosentus since our company was founded, and is truly devoted to what he does and the clients and employees that he serves. With his wife Pragya, Allen has a beautiful little girl named Aaradhya who is seven that likes to peek in on her dad and provide him smiles while he works, and he somehow always has time for a chat, a smile, and a joke.

G.S. Bhalla

CEO

GS is our founder and serves as Chairman and CEO of the Cosentus group. His mission is to lead a team of global professionals that are focused on building the world’s premiere business services organization. GS is a consummate entrepreneur and understands the challenges of growing a business and scaling it profitably without losing sight of its great asset, its people and culture. Having started Cosentus over 20 years ago, he has found an innovative approach to optimizing value for our customers. His dedication to his employees is proven as Cosentus still has more than 80% of its founding employees still working with the company!


GS and Manisha live on sunny Orange County, CA with their two children Jas and Tej and three dogs Eeevee, Milo and Percy. They love to travel and learn about people and new cultures. GS is an avid golfer, scotch connoisseur, watch enthusiast and a member of YPO and the HBS Alumni association. Manisha is involved with the company as its Executive Director and is involved with several charities like Harmony House in India that takes care of under privileged children.

Perla Setya

VP RCM

Perla Setya is an accomplished Revenue Cycle Management professional with over 12 years of experience. She started her career in the Accounts Receivable Department of Cosentus and has held several leadership positions. She has demonstrated success in optimizing Anesthesia, Pain Management, Orthopedic, OBGYN, ASC and Urgent Care billing and collections.

She is an expert at practice data analysis and reporting and has
worked on several different software platforms including MedSuite, Docutap, Daisy Bill, eCW and Advanced MD. Perla loves challenges and is a true Scorpio, full of passion and zest, that enjoys binge watching good television and eating sweets with her son. When she is not in office, Perla loves a nice spa day and drinking a hot cappuccino with a thick layer of foam.

Raja Inder Bhalla

Vice Chairman & COO

Meet our co-founder of Cosentus, a well-rounded leader. Being from a Finance and International Business background, Raja brings expertise in business operations and an intricate understanding of the ever-changing nature of the service industry. Enjoying the fast-paced nature of Cosentus, he leads our dedicated operations support team in New Delhi, and helps clients and employees with winning solutions.

Raja and his wife Ashmeen have two children, a daughter Taarini and a son named Jeev. Want to meet an adventurous family? Meet the Bhalla’s who enjoy golfing, skiing, riding motorcycles, and traveling.

Ashwin Rajpal

Global Brand Director

Ashwin is the creative voice guiding everything that we do.
With an Art and English Honors Degree, Ashwin found his calling in advertising. He graduated from College of Art, New Delhi, India and has since worked for some of the world’s top network agencies in India, South-Asia and the Middle East and became Youngest Creative Director in India.

Over the past two decades he has had the privilege to work with prominent worldwide brands like: Hyundai Motors, Hero Motors, Nestle Asia, Glaxo Smith Klein (Belgium), Osteoporosis Foundation New York, World Health Organization, and many other prestigious companies. When not at work, Ashwin enjoys walking on the beach, and going cycling. He loves new art installations- and enjoying the best coee in the world in Dubai where he calls home.

Wayne Wertz

Sr. Director of HR & Corporate Operations

Wayne lives in sunny, southern Orange County, CA with his wife, three children and numerous four-legged, fur babies. A proud graduate of the Pennsylvania State University (WE ARE!), he has over 25 years in the medical services industry in the areas of HR, operations, and facilities management. His passions include golf, billiards, playing music and traveling.

Aman Bhasin

Senior Vice President & Head of Global Operations (Non-US)

Aman brings with him over 20 years of management experience in the BPO industry. He has led global diverse teams of over 5,000 people across India, Philippines, Americas, United Kingdom, Mexico, and Guatemala – in the areas of Collections / A/R, IT Help Desk, Data, and Advanced Analytics, F&A, Digital and Transformation change management from a Customer 360 / Experience perspective.

Married for 24 years with twin boys and based out of the Delhi NCR area in India. Outside of work, he’s an avid traveler with a fondness for beaches!

Ajay Kumar

Chief Operating Officer - RCM

Ajay is the Head of Operations for our Cosentus Operations Support Division. He has been with Cosentus for over 20 years, in fact, he is the first employee that GS ever hired at Cosentus! This speaks to Ajay’s loyalty, and dedication that he has for our company. Ajay is analytical and has immense knowledge of operating systems and their various workflows. This is incredibly important for the multi-specialties he oversees.

Ajay and his wife Surekha are proud parents of two wonderful daughters Ankita and Akshita. They enjoy spending time with as a family and listening to classical music.

Navneet Kaur

Executive Manager

Navneet has more than 15 years of experience in multi-specialty billing. Her expertise lies in Ophthalmology, Pain Management, Endoscopy, General Surgery, ENT and Dermatology. She is a certified revenue cycle representative with Healthcare Financial Management Association and is always eager to expand her knowledge base and collaborate on process improvement.

Navneet enjoys the outdoors and sharing that time with her husband Harmeet Sandhu. Together they enjoy adventures on the weekends with their dog Goofie, walking on the beach, and gardening. Navneet loves the continual learning that the Revenue Cycle Management industry brings and she enjoys interacting with her clients!

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